Introduction
Fulton 1st Pharmacy ("we," "our," "us") is committed to protecting the privacy and security of our customers' information. This Privacy Policy explains how we collect, use, and protect information when customers interact with our pharmacy services, including SMS notifications.
This Privacy Policy applies to all visitors, customers, and users who interact with our services online or in person.
Information We Collect
Personal Information Provided by You
- Name
- Phone number
- Address (when provided)
- Information voluntarily submitted through forms or verbal communication
We do NOT collect or store any medical details, prescription information, diagnosis information, or other Protected Health Information (PHI) through our SMS system.
How We Use Information
We may use the information we collect for:
- Contacting customers regarding non-sensitive operational updates
- Sending order pickup notifications
- Sending delivery updates
- Providing customer service notifications
- Managing communication preferences
- Responding to inquiries
We will never send sensitive medical information, prescription details, diagnosis information, or any HIPAA-sensitive content via SMS.
SMS Communication Policy
By providing a phone number and opting in, customers agree to receive SMS messages from Fulton 1st Pharmacy. These messages may include:
- Order ready for pickup
- Delivery window notifications
- Customer service updates
- General pharmacy service information
Customers may opt out at any time by replying STOP. Message and data rates may apply.
How We Protect Your Information
We maintain industry-standard administrative, technical, and physical safeguards to protect your data from unauthorized access, alteration, or disclosure.
Sharing of Information
We do not sell, trade, or rent personal information. We may share information only in the following cases:
- With service providers who help us deliver SMS or communication services
- To comply with applicable laws, court orders, or legal processes
- To prevent fraud or misuse
We do not share any prescription information or PHI through these systems.
SMS Opt-In Disclosure: By providing your mobile number to Fulton 1st Pharmacy, you consent to receive SMS notifications related to order status, pickup readiness, delivery updates, refill reminders, and general pharmacy communication. No medical details or PHI will be sent via SMS. Message and data rates may apply. You may opt out at any time by replying STOP.
Your Choices
You may opt out of SMS messages at any time by replying STOP. You may also contact the pharmacy to update or remove your communication preferences.
Updates to This Policy
We may update this Privacy Policy periodically. Any updates will be posted publicly.
Contact Us
Fulton 1st Pharmacy Inc
Phone: (718) 484-9100
Email: fulton1strx@gmail.com
Address: 1185 Fulton St, Brooklyn NY 11216